Terms of Service

Last updated: 8 June 2026

These Terms of Service (“Terms”) govern your access to and use of the Regulate website (tryregulate.com), the Regulate web app (app.tryregulate.com) and the guided audio content we provide (together, the “Service”). By purchasing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who we are

The Service is provided by Regulate (“Regulate”, “we”, “us”, “our”).

• Trading name: Regulate
• Registered name: Tryregulate B.V.
• Based in: Amersfoort, the Netherlands
• Contact: hi@tryregulate.com

2. The Service

Regulate is a digital wellness and education product: a library of guided audio “resets” and long-form sleep meditations that you stream through your browser. The Service is sold as one-time purchases (“packs”). There is no subscription and no recurring charge.

3. Not medical or therapeutic advice

Regulate is a wellness and education tool. It is not therapy, medical care, or psychological treatment, and it does not diagnose, treat, or cure any condition. The guidance is general in nature and is not a substitute for professional advice. If you are experiencing severe anxiety, panic, a mental-health crisis, or any medical emergency, contact a qualified professional or your local emergency services immediately.

4. Eligibility

You must be at least 18 years old (or the age of majority where you live) to purchase. People under 18 may use the Service only with the consent and supervision of a parent or guardian who agrees to these Terms.

5. Purchase, access & delivery

• Payment is collected by our third-party payment provider; we never see or store your full card details.
• After payment we email you an access link and a backup access code so you can open your pack on any device — no account or password required.
• Access is granted for the pack(s) you purchased and is yours to use for as long as we operate the Service.
• To keep purchases personal, access is limited to a small number of devices per buyer (currently up to three).
• Prices are shown at checkout and are payable in the currency stated there.

6. Your licence

When you buy a pack we grant you a personal, non-exclusive, non-transferable, revocable licence to access and stream the content for your own private, non-commercial use. You may not copy, download (other than as the Service allows for offline use), record, redistribute, resell, sub-licence, publicly perform, or share your access, access link, or access code with anyone else.

7. Acceptable use

You agree not to: share or resell your access; attempt to circumvent the device limit or access controls; reverse-engineer, scrape, or extract the audio or code; use the Service unlawfully; or interfere with its operation or security. We may suspend or revoke access that is shared or abused.

8. Intellectual property

All content in the Service — including the audio, voice, text, design, brand, and the “Laure” persona — is owned by or licensed to Regulate and is protected by intellectual-property laws. These Terms do not transfer any ownership to you.

9. Refunds

Our refund terms are set out in our Refund Policy, which forms part of these Terms.

10. Third-party services

We rely on third parties to operate the Service (for example payment processing, email delivery, hosting, and analytics). Your use of those features may also be subject to the relevant third party’s terms. We are not responsible for third-party services we do not control.

11. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant any particular result, outcome, or benefit, that the Service will be uninterrupted or error-free, or that it is suitable for your specific circumstances.

12. Limitation of liability

To the fullest extent permitted by law, Regulate is not liable for any indirect, incidental, special, or consequential damages, or for any loss arising from your reliance on the Service. Nothing in these Terms limits liability that cannot be limited under applicable law, including your mandatory rights as a consumer. Where liability cannot be excluded, our total liability is limited to the amount you paid for the relevant pack.

13. Changes

We may update the Service and these Terms from time to time. If we make material changes, we will update the “last updated” date above and, where appropriate, notify you. Continued use after changes take effect means you accept the updated Terms.

14. Termination

We may suspend or end your access if you breach these Terms. You may stop using the Service at any time.

15. Governing law

These Terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer-protection rules of the country where you live. Disputes will be subject to the competent courts of the Netherlands, unless mandatory law provides otherwise.

16. Contact

Questions about these Terms? Email hi@tryregulate.com.